SAP Customer Experience
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BUSINESS ANALYSIS
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IMPROVE CUSTOMER JOURNEY
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REACH YOU CX GOALS
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About me
Broad experience in SAP CX projects, focus on CRM processes
Extensive knowledge of Sales, Marketing and Loyalty processes.
Experience with (re-)design & implementation of business processes as lead consultant.
Involved in multiple domestic and international roll-outs of SAP CX projects.
About me
Broad experience in
SAP CX projects,
focus on CRM processes
Extensive knowledge of Sales, Marketing and Loyalty processes.Experience with (re-)design & implementation of business processes as lead consultant.Involved in multiple domestic and international roll-outs of SAP CX projects.
Skills
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SAP CX (CRM)
Extensive knowledge on SAP products focused on the CRM/CX domain, built-up throught multiple domestic and international projects with multi-disciplinair teams following the Agile/Scrum way of working.
Business Analysis
Broad experience with (re-)design of CRM / CX processes with focus on Sales, Marketing and Loyalty using BPMN, UML or Flowchart techniques.
Architecture
Experience with designing IT solutions from the right architectural perspective to build a future-proof landscape (eco-system) and support both IT and business requirements.
Latest SAP CX blogs
Want to stay up-to-date about the latest developments on SAP CX? Check out my latest blogs below!
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Client Testimonials
Dont’t take our word for it – here’s what our clients say:
Do you sometimes have the feeling that you’re running into the same obstacles over and over again? Many of my conflicts have the same feel to them, like “Hey, I think I’ve been here before”
Steve
Role
Do you sometimes have the feeling that you’re running into the same obstacles over and over again? Many of my conflicts have the same feel to them, like “Hey, I think I’ve been here before”
Bill
Role
Do you sometimes have the feeling that you’re running into the same obstacles over and over again? Many of my conflicts have the same feel to them, like “Hey, I think I’ve been here before”
John
Role
A Few Happy Clients
The Right Mix Of Experience And Knowledge Can Make The Difference
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